HotelsUp to S$250,000 (US$189,658) Covid insurance coverage for international travellers staying at any of the group's four local hotels.

Shangri-La has got you covered in Singapore

Underwritten by AIG, the policy also covers additional accommodation and travel expenses should the affected guest require to extend their stay for medical reasons. Photo Credit: Shangri-La Group

From 1 January 2021, the Shangri-La Group is offering international travellers staying at any of its four Singapore hotels with complimentary Covid-19 insurance should a guest tests positive for the virus during their stay.

As part of the hospitality group's Shangri-La Cares commitment to build travel confidence, the policy covers up to S$250,000 (US$189,658) in emergency medical coverage, as well as additional accommodation and travel expenses should the affected guest require to extend their stay for medical reasons.

For all enquires, guests may contact underwriter AIG — also one of the three announced insurance providers offering Covid coverage for inbound travellers to Singapore starting November 2020 — and will have access to round-the-clock emergency travel help while in Singapore.

“We have chosen to start with the Singapore market as the Singapore government has been proactively relaxing travel restrictions in a gradual and calibrated manner and has highlighted Covid-19 insurance coverage as a key enabler to rebuilding traveller confidence," said Chan Kong Leong, regional CEO for the Shangri-La Group in Southeast Asia & Australasia.

"[This] further cements our efforts to create a trusted and safe environment, so our guests can focus on enjoying the moments that truly matter during their stay with us."

To qualify, international guests need to enter via Singapore's Reciprocal Green Lane arrangement or be in possession of an air travel pass. As well, stays will have to be booked at a publicly listed rate directly through, on the hotel's mobile app or reservations hotline. The policy will automatically take effect for all confirmed stays between 1 January and 30 June 2021.

The four participating properties are: Shangri-La Hotel, Singapore; Shangri-La's Rasa Sentosa Resort & Spa; JEN Singapore Orchard Gateway and JEN Singapore Tanglin – which have all received the SG Clean quality mark, a certification awarded by the Singapore government to businesses and organisations that commit to upholding high hygiene and sanitation standards.

JDS Travel News JDS Viewpoints JDS Africa/MI