Travel Agents News

Singapore-based Dynasty Travel is extending help to travellers to return to the country via alternative arrangements.

Help is here for travellers to return safely to SingaporeSINGAPORE – A travel agency in Singapore is extending support to its travellers to return on available flights to the country,...

From left: MATTA’s Datuk Tan (centre) and other MATTA officials showing the provisions within the tourism act they want amended or repealed.

MATTA asks for amendments to tourism actKUALA LUMPUR – The Malaysian Association of Tour and Travel Agents (MATTA) on March 12, has called upon the new tourism arts...

Travel agents are being caught in a double whammy when clients cancel or postpone their holidays, says MATTA president.

MATTA calls for a ‘fair go’ for travel agentsKUALA LUMPUR - The Malaysian Association of Tour and Travel Agents (MATTA) has called a high-level meeting on Thursday, March...

To fly or not to fly? A travel agent can be your best friend in times of crisis

Travelling in 2020? Make decisions based on the timeline, not the headline, says Virtuoso.SYDNEY – Travel agents are never more valuable than in times of crisis and there is no greater example of this than the current...

Vietnam International Travel Mart will be delayed until May 2020.

ITB India and Virtuoso delay for a year, VITM opts for a new 2020 dateBERLIN/MUMBAI - Organisers have postponed ITB India 2020, originally scheduled to be held April 15-17 at Bombay Exhibition...

James Kwan helped to establish the NATAS trade fair.

Tourism pioneer first Australian to die from coronavirusPERTH – The first Australian to die from coronavirus has been described as a pioneer in developing tourism links between...

Customers booked through Trip.com Group can now cancel their hotel bookings in China and beyond free of charge, for check-ins until Feb 8, 2020.

Trip.com Group extends cancellation guarantee beyond ChinaSHANGHAI — Further to the Group’s statement on 23 January to allow cancellation waivers to reservations for hotels in...

MOU signing ceremony between MATTA and various national travel associations from India.

MATTA inks MOU with Indian agent associations to boost arrivalsKUALA LUMPUR – The Malaysian Association of Tour and Travel Agents (MATTA) inked a Memorandum of Understanding (MoU) with...

Expedia Group chairman Barry Diller speaks with TV personality Robin Roberts at Expedia's Explore 19 conference.

Expedia's leadership shakeup leaves analysts surprised and skepticalNEW YORK – Analysts said last week they had been blindsided by the abrupt forced departure of Expedia Group CEO Mark Okerstrom,...

Some traditional agencies are already deploying tools that combine AI-powered automation with the touch and knowledge of a human travel advisor.

Travel agencies adopting AI expected to gain an edgeLAS VEGAS – In a small conference room at the Venetian Resort here, Expedia Group CEO Mark Okerstrom delivered a message that...