Grand Hyatt Hong Kong has announced the appointment of Mark Holmes as
the new general manager, effective 16 September 2024. Holmes returns to
the Hyatt family after a distinguished career in hospitality.
His journey began in 1990 at Grand Hyatt New York, where he served as
a corporate trainee following his graduation with a diploma in Hotel
and Tourism Management from County College of Morris and a Bachelor of
Science in Hotel, Restaurant, and Tourism Management from New York
University.
Over the next two decades, Holmes held various roles across more than
15 Hyatt hotels worldwide, including positions in catering, banquet
sales, and Food & Beverage management. His career took him to
locations such as Australia, Oman, Taipei, Hong Kong, Tokyo, and China.
In 2010, he became the general manager at Park Hyatt Sanya Sunny Bay
Resort, later serving as executive general manager of food &
beverage at Crown Melbourne in 2013. Since 2020, he has been the
executive general manager of hospitality at Crown Towers Sydney.
“Returning to Hong Kong is a dream come true,” said Holmes. “I look
forward to reigniting relationships with both colleagues and guests, and
at the same time, creating new ones. In the realm of hospitality,
people are at the core of everything we do. I am excited to inspire our
team to embrace their passions and excel at Grand Hyatt Hong Kong,
creating exceptional moments for our guests’ accommodation, dining, spa,
and event experiences.”