Gilles Cretallaz has been named the new COO of Dusit International,
taking over the helm from Lim Boon Kwee, who retired in May after nine
years of service with the company.
his 30 years of hospitality experience to Dusit International,
Cretallaz has a track record for driving brand evolution, formulating
and implementing strategies to increase market share, guide sustainable
development, introduce award-winning F&B concepts, and boost guest
and customer satisfaction.
In his new role at Dusit International, Cretallaz will take charge of
financial and operational responsibilities of the hotel business unit,
including all Dusit Hotels and Resorts, ASAI Hotels, Elite Havens, white
label properties, and condominiums/residences under property
management, at both corporate and property levels.
Cretallaz was most recently senior vice president operations –
Southeast Asia of the Accor group, responsible for leading Accor’s
Bangkok Office and overseeing the operations of 150 hotels across
Thailand, Vietnam, Cambodia, Laos, and Myanmar.
Throughout his long-standing career spanning 30 years, he had
spearheaded the pre-opening, rebranding, and operations for hotels under
renowned Accor brands, such as Sofitel, Fairmont, and Raffles, across
Turkey, China and Southeast Asia.