The multichannel system is integrated with services from black cars, taxis, limos, airport express trains and shuttles and Lyft, which last week announced a partnership with Amex GBT.
American Express Global Business Travel has created a platform to enable travel managers to compare rates and book transportation from more than 750 ground operators in 2,000 cities around the world.
The multichannel system is integrated with services from black cars, taxis, limos, airport express trains and shuttles and Lyft, which last week announced a partnership with Amex GBT.
Travel managers can now access all bookings in a single location, enabling a holistic view that supports compliance and duty of care for corporations.
The platform captures and manages the information whether the booking was made online, offline or via the Amex GBT app.
“Traditionally, ground spend has been a blind spot for travel managers. GBT clients saw 95%+ leakage through out-of-policy booking channels for ground bookings in 2017, resulting in lost opportunities for our clients to negotiate on that spend and ensure traveller compliance,” said Michael Qualantone, executive vice president of global supplier relations for Amex GBT.
“Our ground transportation platform is the first solution of its kind for booking via a seamless user experience that meets both the content and choice expectations of travelers and the core needs of travel managers, all in one place.”
The system also monitors flights to ensure transfers are coordinated appropriately. It’s currently in a pilot programme with select GBT clients in North America, Europe, the Middle East and Africa.
Source: Phocuswire