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Wilderness Safaris acquires Jacada Travel

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Calls to Jacads’s Hong Kong office are answered by voice mail.
Calls to Jacads’s Hong Kong office are answered by voice mail. Photo Credit: Catharine Nicol

HONG KONG - Bespoke UK travel agency Jacada Travel, which had an office in Hong Kong, has  been another victim of the global pandemic, and forced into administration.  

Wilderness would contact all travellers holding future trips with Jacada and trips would be rescheduled wherever possible. The company has vowed not to charge any rebooking fees

The good news is that the 2008-founded business has been acquired by Wilderness Safaris.

“Jacada is pleased and proud to be joining the brand family of Wilderness Safaris, our long time ally in sustainable luxury travel,” said Alex Malcolm, founder of Jacada.

In a document posted on Jacada’s website, the company emphasised the advantage of the history and stability of Wilderness Safaris, which was founded in 1983.

Due to travel restrictions and industry repercussions, there are currently no guarantees all existing bookings and itineraries will be able to go ahead as planned, Jacada said in a statement on its website.

However, the statement added, Wilderness would contact all travellers holding future trips with Jacada and trips would be rescheduled wherever possible. The company has vowed not to charge any rebooking fees.

Travellers are being asked to consider postponing rather than cancelling in order to minimise the impact on those of Jacada’s travel partners that are dependent on tourism for their livelihoods.

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