Emirates has opened a US$8 million facility in Dubai to provide a training experience to almost 25,000 cabin crew, focused on the art of hospitality excellence.
The learning zone includes a restaurant and lounge for up to 170 guests, presentation kitchens and eight tech-enabled classrooms.
More than 10,000 Emirates cabin crew will be trained in the new facility by the end of the year.
The Emirates Centre of Hospitality Excellence is modelled on Michelin star standards, including fine dining protocols, premium guest engagement and table service finesse.
The airline said the new facility has been set up to inspire cabin crew to deliver Emirates’ four pillars of hospitality in the sky – excellence, attentiveness, innovation and passion.