The low-cost airline introduced a tipping for cabin staff three years ago, including an option to add a gratuity on the digital tablets used to order food and drinks on its flights.
Flight attendants at US carrier Frontier Airlines have won their fight to keep their own tips from passengers.
The low-cost airline introduced a tipping for cabin staff three years ago, including an option to add a gratuity on the digital tablets used to order food and drinks on its flights.
Until recently, the tips were pooled amongst all of the flight attendants, Forbes reports. But following a push from flight attendants, as of January 1 each person will keep the tips they make from their own sales.
“We appreciate the great work of our flight attendants and know that our customers do as well,” said Frontier spokesman Jonathan Freed.
The option to tip is “entirely at the customer’s discretion, and many do it”, he added. The option to add a gratuity is also at the discretion of the flight attendant: they can choose whether or not to trigger the option on the tablet.