Travel TechnologyXperience makes its first foray in Southeast Asia, offering 11 different types of activities.

Traveloka unlocks new feature for users in Thailand

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Traveloka - Xperience 190619
Xperience will offer users 11 types of activities across themes such as beauty and spa, entertainment, sports, food and drinks, and classes and workshops.
Indonesian online travel platform Traveloka has rolled out a new feature, Xperience, on its application to users in Thailand, which is first country in Southeast Asia to receive the new service.

Users will be able to choose from 11 types of activities across categories and themes such as attractions, tours, beauty and spa, events, entertainment, sports, playgrounds, transport, travel essentials, food and drinks, and classes and workshops.

Traveloka currently offers more than 15,000 travel and lifestyle activities in 300 destinations, and is expected to make a splash in Thailand, the platform’s second-largest market, Bangkok Post reported.

The services are tipped to cater to millennials’ preference for spending time and money on experiences rather than products, according to Sylvia Gunawan, Traveloka Xperience's vice-president for revenue and growth.

The new feature aims to “tackle the challenges surrounding e-reservation for travel and tourism products”, such as lack of credibility among service providers and too many options for clients.

Traveloka has provided solutions to reduce offline operations, such as ensuring that theme park tickets are purchased online and connecting tourists with trustworthy operators to create more credibility in the tourism industry, said Gunawan.

Tee Chayakul, country manager of Traveloka Thailand, said that while other online travel agencies (OTAs) are looking to shift their focus to larger markets worldwide, Traveloka hopes to “promote more second-tier provinces to support and contribute to income to local operators”.

Traveloka has 35 million active users in seven countries: Thailand, Indonesia, the Philippines, Vietnam, Malaysia, Singapore and Australia.


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