Travel TechnologyNew guest-centric property management solution already deployed in Wyndham's properties in North America, and thousands more in 2022.

Sabre's new system for hotels aims to drive guest satisfaction

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Sabre's new tech system seeks to enhance the in-stay guest experience, enabling hoteliers to create a consistent brand experience.
Sabre's new tech system seeks to enhance the in-stay guest experience, enabling hoteliers to create a consistent brand experience. Photo Credit: Wyndham Orlando Resort International Drive

SynXis Property Hub (SPH) is a cloud-native property management solution which Sabre says will streamline daily operations and enhance guest experience.

The end-to-end technology solution will store central reservation content, rates, availability, and flexible workflows in one place. Also, unlike traditional solutions, the SPH places guest information and preferences front-and-centre for hotel staff.

These are expected to enhance the in-stay guest experience, enabling hoteliers to create a consistent brand experience.

SPH is also designed for easy onboarding for hotel employees, allowing them to learn the new system in days instead of weeks, according to Sabre.

As well, a mobile-optimised design means hotel staff can easily access guest information and execute operational tasks anywhere, resulting in a more efficient and connected experience.

With this general release to all hoteliers in end September, more than 450 properties from Sabre's launch customer database will be implementing the SPH.

Scott Wilson, president of Sabre Hospitality Solutions said, “The general release of our SynXis Property Hub will streamline the hoteliers’ workflow as customers shop, book and travel, resulting in a much more complete picture of the guest and therefore a greater opportunity for personalising offers and experiences.”

Wilson added that already, the SPH has been deployed in more than 90 selected Wyndham Hotels & Resorts properties in North America, and thousands more are expected to receive the tech update over 2022.

"We look forward to continuing to partner with Wyndham to achieve our joint focus on delivering an exceptional guest experience.”

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