SINGAPORE – Sabre has created a dedicated resource centre for its airline, hotelier and agency partners that includes guides for cost-cutting and future recovery measures.
Offline and online agency partners will find tips on implementing automation solutions to raise efficiency and reduce costs, especially as agencies face high call volumes and increased requests.
The centre also contains help for airline partners to manage multiple itinerary changes and cancellations.
Partners can also access its collation of the latest airline and lodging, ground and sea company policies in relation to Covid-19.
A Sabre spokesperson said that it is providing its airline, hotelier, agency and other travel partners its “full focus and dedication of its global team during this unprecedented time”.
“We are focusing on providing our partners with the technology, the resources and the expertise needed so they can run their business,” the spokesperson added.
In the last several years, the company’s technology investments in cloud-based systems and infrastructure has enabled its teams to continue to work remotely and maintain business as usual to support its partners well into a post Covid-19 future.
Last month, Sabre announced significant steps to reduce more than US$200 million in cash costs from the business this year, adding it “will take additional steps if deemed necessary” give the “magnitude of travel decline and the unknown duration of the COVID-19 impact”.
“We are looking to a post Covid-19 future and have already put in place the building blocks to ensure that we are able to come out the other side in a position of strength.”
This includes key initiatives such as its 10-year tie-up with Google on digital transformation and partnership with Accor to build a central reservation and property management platform.
Sabre said it remains focused on building capabilities such as the creation of personalised offers for partners and travellers, to accelerate the future of distribution and NDC and unlocking the growth potential of the low-cost carrier market.