Announced earlier this week, SIA passengers can now save their mobile boarding pass on Google Pay, the digital wallet platform and online payment system developed by Google. With this new initiative, customers without any check-in baggage can simply arrive at the airport and produce their digital boarding pass via Google Pay and proceed straight to the boarding gate after clearing immigration. There are a few caveats, though. A customer will require an Android mobile device and first generate a mobile boarding pass via the SingaporeAir mobile app.
Passengers flying with Singapore Airlines (SIA) will soon be able to get rid of physical boarding passes.
Announced earlier this week, SIA passengers can now save their mobile boarding pass on Google Pay, the digital wallet platform and online payment system developed by Google. With this new initiative, customers without any check-in baggage can simply arrive at the airport and produce their digital boarding pass via Google Pay and proceed straight to the boarding gate after clearing immigration. There are a few caveats, though. A customer will require an Android mobile device and first generate a mobile boarding pass via the SingaporeAir mobile app.
This is not the first time the airline has worked with Google. Previously, SIA also worked with the tech giant to develop a more efficient on-ground experience for customers. These include include initiatives with Google Flight, Google Now and the more recent Google Home. Through these initiatives, customers are able to search for flight information, receive booking confirmation emails and set reminders for upcoming flights.
“Our partnership with Google and the introduction of saving one’s mobile boarding pass to Google Pay is an example of SIA’s continued investment to broaden and enhance our digital capabilities. This ultimately demonstrates our commitment to constantly enhance the travel experience, making it even more seamless for our customers,” said senior VP sales & marketing, Mr Campbell Wilson.