Travel TechnologySITA’S robot kiosk makes a debut at Kansai International Airport

KATE goes to Kansai

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Kansai Airport Chief Operating Officer, Jeremy Goldstrich, presenting KATE to the Japanese media.
Kansai Airport Chief Operating Officer, Jeremy Goldstrich, presenting KATE to the Japanese media.

This comes as a partnership with Kansai Airports, the operator of Kansai International Airport (KIX) and Osaka International Airport (ITAMI).

SITA has launched the trial of its intelligent check-in kiosk, KATE, at Kansai International Airport.

This comes as a partnership with Kansai Airports, the operator of Kansai International Airport (KIX) and Osaka International Airport (ITAMI).

KATE will autonomously move to congested areas in the airport with the aim to reduce check-in queues, promising to relegate check-in queues to the past.

KATE’s capabilities were presented to a media crowd at a press conference, who saw how it could autonomously move to congested areas in the airport to reduce check-in queues.

The trial with KATE at Kansai will run for one month starting in February at Terminal 1, with many airlines including Air France, Air China, Cathay Pacific Airways, Japan Airlines, Korean Air, KLM, All Nippon Airways, Asiana Airlines and United Airlines.

Sharing his thoughts on the trial, Sumesh Patel, SITA president, Asia Pacific said, “Japan has always been a forerunner in robotic innovations and intelligent technology. It is no surprise that Kansai Airports is leading the industry with the trial of SITA’s intelligent check-in kiosk, KATE.

“We will work with Kansai Airport to evaluate how this new technology is able to provide an even better traveller experience at the airport.”

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