Travel Agents News

Nearly 40% of global travellers say they expect a travel agent to engage with them prior to booking and beyond throughout their entire trip, Amadeus' New World of Travel survey shows.

Opinion: The new role of travel agencies in rebuilding travelHow can agents demonstrate their value and super-charge recovery as travel makes a comeback?

Switzerland Tourism's new Southeast Asia director, Batiste Pilet, shares his plans for the region, as well as post-pandemic marketing strategies.

Switzerland Tourism affirms commitment to Southeast AsiaNew regional director Batiste Pilet has his eye set on cultivating special interest and corporate incentive travel from the...

Technology company TPConnects has launched NDCMarketplace.com, a subscription-based online marketplace that connects airlines and travel sellers.

A new marketplace for agents launchesMore incentives, less surcharges await agents on TPConnects' new subscription-based NDCMarketplace.

John Gregory Conceicao, Singapore Tourism Board's executive director for Southeast Asia, discusses the future of cruising in the Lion City.

Singapore Reimagined: How will the future of travel and cruising look like?John Gregory Conceicao, Singapore Tourism Board's executive director for Southeast Asia, gives a glimpse of what's to come in...

The top two factors to trust travel companies: eliminate hidden fees and improve the overall transparency of pricing and communication.

Trust issues: Can the industry bounce back quicker?It's time for travel agencies and suppliers to think like e-commerce businesses: Travelport study.

Flight Centre boss Graham Turner is rewarding employees who stick with the company through the pandemic.

Loyalty pays for staff who stay at Flight CentreFree shares for thousands of travel agents who remain with the company until December 2022.

According to ForwardKeys data, Macau is increasingly viewed as a single destination instead of being paired up with Hong Kong as a multi-city itinerary.

Here's why Macau is now the preferred destination for Chinese travellersNot only are travellers from China picking nearer destinations, they are travelling at a slower pace too.

The top three destinations currently in demand by South Koreans are Hawaii, Maldives and Switzerland, according to local travel agencies.

Why South Koreans can't wait to travel overseas this summerAgencies are seeing a boom in overseas vacation packages as travel bubble talks heat up.

New research from GlobalData showed a dip in consumers' confidence in OTAs because refunds were slow.

Why travellers now prefer travel agents to OTAsPost pandemic, travellers are shifting from booking with OTAs to agencies directly to gain power over their trips.

From left to right: Malaysian Association of Tour & Travel Agents' Nigel Wong, Hwajing Travel & Tours' Kenny Cheong, and Malaysian Association of Hotels' Yap Lip Seng.

Malaysia trade puts up a good fight against the pandemicTourism firms and associations step up to lend a helping hand to employees and community to overcome the pandemic.