Qantas is evolving its distribution model by modernising the way agents book fares and deliver customers personalised experiences.
The Qantas Channel is part of the broader digital strategy to enhance Qantas’ booking systems, and is a new agreement between the airline and its agency partners.
Coming into effect on August 1 2019, travel agents who sign up to the Qantas channel will be able to offer customers a wider range of fares and new content sourced from NDC-enabled Qantas Distribution Platform which is not currently available via traditional indirect booking systems.
Qantas has partnered with GDS’ Sabre, Amadeus and Travelport to make the Qantas Channel available to agents globally and is working with regional GDS partners to deliver the channel.
The majority of Qantas key agency partners have agreed to participate in the Qantas Channel globally, including Flight Centre, Helloworld, Corporate Travel Management, Carlson Wagonlit Travel, ATPI Voyager, CT Connections, Expedia Group, Egencia, Webjet, Consolidated Travel Group, Virtuoso and Express Travel Group.
Qantas is working closely with other agents to register them over the coming months.
Qantas chief customer officer Vanessa Hudson said, “The digital environment has changed the way we need to work with our trade partners, and our new technology paired with this new Qantas Channel agreement will support us on the journey to delivering our vision for our mutual customers.”