Trade Shows and Events19 exceptional travel organisations receive industry accolades for their resilience and leadership in navigating Covid-19 challenges.

Saluting brilliance at hybrid TWA Readers’ Choice Awards 2021

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Travel Weekly Asia’s Readers’ Choice Awards 2021 recognised 19 exceptional travel organisations for their achievements despite Covid-19 challenges.
Travel Weekly Asia’s Readers’ Choice Awards 2021 recognised 19 exceptional travel organisations for their achievements despite Covid-19 challenges.

Travel Weekly Asia paid tribute to the exceptional leaders of the travel and tourism industry at Readers’ Choice Awards 2021, held as a hybrid event this year at PARKROYAL COLLECTION Marina Bay on 8 December.

Nineteen awards across hotel, cruise and destination categories were presented to first-class organisations that have displayed dedication to unparalleled service, innovation and overall excellence in their respective businesses in the past year.

Ranjit Sukumaran, MD, South East Asia & Korea of IHG Hotels & Resorts, Best International Hotel Chain, shared that it was a significant moment to be able to meet industry peers in a face-to-face event and thanked Travel Weekly Asia for organising such an event because “it is great to play your part in building confidence as we recover from this pandemic”.

He added, “An award like this gives us confidence that we’ve been on the right path and for us to stay the course as we continue to provide true hospitality for good as we continue to ensure at every step of the day, we are providing people, communities and locations we’ve been at with positive impact.”

Gilbert Madhavan, GM of One Farrer Hotel, Best Independent Hotel - Asia Pacific, echoed similar sentiments, “This is the first awards ceremony I’m attending after more than two years, so I feel great and ecstatic, and I’m really happy to be here.”

“During this downtime, we’ve taken the opportunity to redefine many of our products and services and concepts, and we are undergoing some major renovation in parts of our hotel, which will be completed in the first quarter of next year. We definitely look forward to welcoming our readers back so they can experience something old and something new at One Farrer," added Madhavan.

Melvin Lim, GM of ParkRoyal Collection Marina Bay, Singapore, Best Upscale Hotel - Asia Pacific shared that the accolade is a recognition of their market positioning by the readers of Travel Weekly Asia. “The win is most significant to us as we are a young brand, having just launched in December last year following a $45 million transformation and rebranding,” he added.

President of Dream Cruises Michael Goh receiving the awards for Best Cruise Line - Asia Pacific and Best Cruise Line - Sales and Services.
President of Dream Cruises Michael Goh receiving the awards for Best Cruise Line - Asia Pacific and Best Cruise Line - Sales and Services.

For Dream Cruises, winning both Best Cruise Line - Asia Pacific and Best Cruise Line - Sales and Services is significant as they lead the charge in restarting Singapore’s fly-cruise sector. “Winning this award is important as it’s a clear indication and recognition for us, especially since we’ve only started our cruise line five years ago. These two wins give a lot of encouragement to our Dream Cruises colleagues and importantly, give us the energy to make this brand even stronger and to provide excellent customer experiences for our cruisers,” said Michael Goh, president of Dream Cruises.

“The winners of our Readers’ Choice Awards represent the best of the best in the tourism industry in Asia. In the face of a year with unprecedented challenges, they have emerged stronger than before and are ready to meet the rebound demand of the travel market,” said Irene Chua, vice president and group publisher, Asia of Northstar Travel Group.

“Travel volume next year could surpass pre‐pandemic levels. Asia is on a similar trajectory and not far behind. The winners we are recognising for their achievements will certainly be in the right position to take advantage of that and lead the way for Asia’s recovery,” she concluded.

The full list of winners for Travel Weekly Asia 2021 Readers’ Choice Awards are:

HOTEL

Best Hotel - Asia PacificHurawalhi Island Resort, Maldives 
Best International Hotel Chain IHG Hotels & Resorts 
Best Regional Hotel Chain Pan Pacific Hotels Group 
Best Midscale Hotel Chain Best Western Hotels & Resorts 
Best Luxury Hotel - Asia Pacific Mandarin Oriental, Singapore 
Best Upscale Hotel - Asia PacificPARKROYAL COLLECTION Marina Bay, Singapore 
Best Midscale Hotel - Asia Pacific Novotel Singapore On Stevens 
Best Independent Hotel - Asia Pacific One Farrer Hotel 
Best Integrated Resort - Asia Pacific Resorts World Sentosa 
Best Serviced Residence Group - Asia Pacific The Ascott Limited 

CRUISE

Best Cruise Line - Asia Pacific Dream Cruises 
Best Cruise Line - Luxury Regent Seven Seas Cruises 
Best Cruise Line - Family Royal Caribbean International 
Best Cruise Line - Onboard Experience Royal Caribbean International 
Best Cruise Line - Sales and Services Dream Cruises 
Best Cruise Terminal Marina Bay Cruise Centre Singapore 

DESTINATION

Best Asia Destination Marketing Macao Government Tourism Office 
Best Island Destination - Asia Pacific Maldives 
Best Dive Destination - Asia Pacific Philippines 

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