SINGAPORE — The National Association of Travel Agents Singapore (NATAS) has appointed insurance arm and member of Maybank Group, Etiqa as official travel insurer from 2020 to 2022.
Beyond the NATAS Travel Fairs, we envisage this collaboration to unlock new possibilities in strengthening the value propositions of the travel agency community.
“Outbound departures by Singapore residents crossed the 10 million mark in 2018 and will heighten in the next few years. NATAS has always been a strong advocate of travel insurance and believes that a comprehensive [plan] is fundamental to smart travelling,” said NATAS president, Steven Ler.
The three-year handshake will see Etiqa partnering with NATAS and its members towards sustainable growth and profitability in today’s ever changing travel industry, including at the upcoming NATAS Travel Fair – happening from Feb 21 to 23 at Singapore Expo Halls 4B and 5 – and various marketing outreach initiatives.
“From trend, technology and travel ecosystem, we want to play a part in our partner’s strategies and together develop solutions that could push ideas to a new level, and let our brands win the hearts and minds of travellers,” said Jazzreal Wong, head of direct business, Etiqa Insurance Pte. Ltd.
For instance, Etiqa is the first and only insurer in Singapore to offer automated flight delay claims upon three consecutive hours of delay, as compared to the industry’s accepted standard of six hours’ delay. The brand also offers a suite of life and general insurance coverage.
In particular, the company will be mobilising top resources at the biannual NATAS fair, showcasing its services while providing seamless, smart and reliable experiences to an expected average of 100,000 visitors – many of whom are outbound travel agents, national tourist organisations, hotels, airlines and other travel-related service providers.
“Beyond the NATAS Travel Fairs, we envisage this collaboration to unlock new possibilities in strengthening the value propositions of the travel agency community.”