Travel and wellbeing are top priorities for Asia Pacific travellers,
creating significant opportunities for the travel industry. At the PATA
Annual Summit 2024, which was held in Macao from 16-18 May last week,
Caroline Bremner of Euromonitor International discussed these trends and
the shape of travel to come for 2024 during the “Key Travel and Tourism
Trends to Watch” session.
However, she cautioned that "green fatigue" is a growing concern,
with travellers showing less interest in sustainable initiatives. Noting
that travellers are sceptical of greenwashing, the onus is on
governments, businesses and travel destinations to promote responsible
tourism and take concrete actions to drive meaningful changes.
This does not mean travellers are ignoring sustainability. On the
contrary, it remains a critical concern for the coming decades. However,
Asia Pacific consumers approach it differently.
“Unlike Europe’s flight-shaming movement, Asia Pacific consumers are
voting with their conscience, attitude and values. They prefer
purpose-driven brands that balance people, planet and profits,” Bremner
said. Over 30% of these consumers are willing to buy from brands that
align with their social values, she added.
Despite these challenges, several trends that stood out:
Niche sectors rising
Eco-adventurers, digital travellers and luxury seekers show strong
potential to transform the Asia Pacific tourism model. Specialised
sectors like wellness, luxury, ecotourism, sports and adventure are
expected to grow significantly as consumers seek personalised
experiences that reflect their lifestyles and values, driving a
willingness to spend more on what matters most.
A desire for curated experiences
A new era of personalised travel is emerging. According to Bremner,
65% of Asian travellers value customised experiences for a deeper
immersion into the local culture and environment. “Travellers want to
get under the skin of their destination. In this regard, sometimes it’s
not about value for money, but the kind of unique, emotional experiences
that are valuable to them.” Along with more immersive experiences,
travellers are likely to invest in travels that offer them relaxation
and mind-and-wellness stays.
Using tech to enhance travel
Asian consumers are using technology more than other regions to make
travel more personalised. While AI can be disruptive, they also consider
it as just another tool in the toolbox to enhance their experiences at
destinations, Bremner explained.
“Greater focus on sustainable and digital innovations will help
brands and destinations to navigate uncertainty and create value for
consumers.” By capitalising on AI and other technologies, the travel
experience for APAC consumers can be greatly enhanced, further boosting
the tourism industry. This focus on quality tourism over quantity will
also ensure sustainable and resilient tourism growth.