Long-time travel industry professionals Michael Lynden-Bell and
Dominik Schaufler have come together to launch "the first virtual
destination management company in Asia Pacific".
"We have been working on this project for the past 2.5 years, during
that time we have established a comprehensive network of suppliers
across our 12 countries, loaded thousands of products into the platform,
and, recruited and trained our team of in-destination experts," said
Lynden-Bell, who counts experience with Hotelbeds, GTA and Exo Travel.
Designed for travel agents, wholesalers, and retailers globally, Vio
Travel offers a central travel booking system connecting users to more
than 1,500 directly contracted tour options, and over 400 tour and
transfer suppliers. The DMC has offices in Bangkok, Sydney, and Hong
Kong.
The platform integrates a first-class software application and
booking engine technology to make itinerary management simple. Users can
easily create unique packages by combining different suppliers into one
itinerary through the intuitive interface. Bookings can be amended,
managed, and cancelled through the account portal.
Schaufler, who previously worked with DMCs including Go Vacation
Thailand, ICS Travel Group and Exo Travel, said: “We have developed Vio
Travel through an agile product sourcing model and real-time access to
the best rates, which means cheaper prices for the customer and greater
margins for agents”.
In addition, Vio Travel’s white label formatting allows agents to
forward proposals to clients directly from the platform, branded with
the travel agency’s logo. The DMC also offers 24/7 customer support to
assist with any request or concern throughout the entire sale process.
“We see this as a crucial offering as the travel industry emerges
from a devastating few years, and while consumer confidence slowly
rebuilds”, added Lynden-Bell.
“Beyond that, if an itinerary becomes too complex or the agent needs
help or advice, Vio Travel can assist to draft itineraries. Within a
short time, our partner agent will receive a proposal made by the Vio
Travel Team, which can be fine-tuned further or straight confirmed to
book.”
The DMC has already started welcoming guests to destinations in
Australia, New Zealand, Fiji, Singapore, Malaysia, Thailand, Laos,
Cambodia, Vietnam, the Philippines, and Indonesia.