HotelsBankruptcy of major German operator leaves hotels begging for their baht.

FTI collapse leads to credit crunch for Thai hotels

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Total losses on unpaid bookings fromFTI Group, Germany’s third largest tour operator, are estimated to be 111 billion baht.
Total losses on unpaid bookings fromFTI Group, Germany’s third largest tour operator, are estimated to be 111 billion baht. Photo Credit: Adobe Stock/Aleksandar Todorovic

Thai hoteliers caught in up in the collapse of German tour operator FTI Group are fighting to recover billions of baht owing to them for unpaid bookings.

The Thai Hotels Association (THA) and the Tourism Authority of Thailand (TAT) will submit a letter to the Tourism and Sports Ministry asking them to coordinate with the German Embassy in Thailand, and discuss compensation options.

Total losses on unpaid bookings from FTI Group, Germany’s third largest tour operator, are estimated to be 111 million baht (US$3.1 million). Some individual Thai hotels accumulated a loss of 3-4 million baht.

FTI filed for insolvency in June, affecting German travellers who had paid for their tour packages, and hotels throughout Thailand and other parts of Asia who had extended credit to the German company and its partners.

Siripakorn Cheawsamoot, TAT deputy governor, said 250,000 travellers in Germany who purchased tour packages could expect reimbursement via the German Travel Security Fund, according to a recent report from Germany.

In Thailand, most tourists who booked through FTI had already completed their trips, but hotels were unable to claim this expense from the company, said THA president Thienprasit Chaiyapatranun.

The Bangkok Post has reported that one of FTI's partnered agencies in Thailand has contacted THA and asked affected hotels to submit booking invoices to them, in order to calculate reimbursement.

UK agent David Kevan, of Chic Locations, said while no one forces hotels to extend credit, the reality is that if a hotel does not extend credit to many of the larger operators they will “just walk next door and find agreeable terms”.

Kevan said that Thai hotels were not in strong position “given the over supply of rooms in many places”, but they could head off trouble by regularly checking tour operators’ audited accounts which were available in the public domain.

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