Handy, Tink Labs Limited’s flagship product, has launched a new instant chat feature that will allow guests to have direct and instant communications with hotels.
Guests will be able to receive responses on questions such as opening times of hotel facilities and booking requests for spa services on ‘Concierge Chat’. The chat function is also effective even when guests are outside of the hotel premises.
In addition to the new chat feature, handy’s has rolled out a push notification feature, which will enable hotels to ‘push’ out targeted promotions on services and offers such as happy hour, F&B and spa promotions to guests.