Frequent flyer programme members of Star Alliance airlines will soon be able to use their biometric identity across participating airlines and airports, following a new deal with NEC Corporation and SITA.
Key to accelerating this touchless self-service travel experience is SITA's Smart Path solution, where once a customer is biometrically enrolled, his or her face becomes a boarding pass at more than 140 airports worldwide.
Advanced technology solutions provider NEC is responsible for expediting biometric passenger processing to Star Alliance’s member airlines globally via its I:Delight identity management solution.
With the I:Delight, those who have opted into this fully autonomous journey can be identified quickly and with a high degree of accuracy — even for passengers on the move or wearing a mask.
Barbara Dalibard, CEO, SITA, said: "With this agreement the benefits of biometric identity will be extended from a single airline or journey to a vast network of airlines."
Jeffrey Goh, CEO, Star Alliance added: “This agreement is instrumental in bringing further scale to our biometrics service, with the inherent benefits of speed and meeting customer expectations for a more touchless and hygienically safer experience across all of our member airlines. Biometrics is a key element of that experience and our strategy of leading the way in digitalising the passenger journey.”