Qantas says a “significant” amount of customer data has been stolen in a cyberattack on one of its call centres.
Hackers have stolen personal data including customer names, email addresses, phone numbers and birthdates, as well as frequent flyer numbers.
As many as six million customers are thought to be affected by the cyberattack.
However, no credit card details, personal financial information or passport details were held on the hacked platform, and no frequent flyer accounts were compromised.
The breach was “now contained”, the airline said. “All Qantas systems remain secure.”
In a message to its frequent flyers, Qantas chief executive Vanessa Hudson apologised for the incident and said the airline is working with government agencies and independent cybersecurity experts to to determine how much of data has been stolen.