DestinationsEarly preparations made prior to Malaysia’s border reopening stands Penang in good stead to see a strong revival in business and leisure tourism.

Penang aims to instil sense of BElong-ing in travellers

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As Malaysia’s borders open, Penang hopes to attract tourists by enhancing its art, culture and heritage scene.
As Malaysia’s borders open, Penang hopes to attract tourists by enhancing its art, culture and heritage scene. Photo Credit: Penang Global Tourism/Facebook

Ahead of Malaysia’s border reopening on 1 April, Penang has been strategising and laying the groundwork with its BElong campaign in eager anticipation of welcoming back international business travellers and the gradual return of leisure travellers.

Yeoh Soon Hin, Penang State Exco for Tourism and Creative Economy (PETACE) said the state has been nothing short of proactive in building and reclaiming traveller’s trust, and was the first to educate all stakeholders on their roles to be a responsible entity while undertaking tourism activities.

“Penang was the first state to begin the initiative of having a 'Covid-19 Safety Accreditation Programme’. It was open to tourist industry sectors such as hotels, attractions and tour operators and all who met certification were issued official emblems that they could use for advertising and promotional purposes,” he added.

Malaysia is on a transitional path from pandemic to endemic, and in its endemic state, restrictions will be progressively removed, Yeoh said, referencing the WHO's recommendations on implementing coordinated and evidence-based approaches to balancing the concern of public health and retaining the survival of the tourism industry.

CEO of Penang Convention & Exhibition Bureau (PCEB), Ashwin Gunasekeran said that from 2022 the state would be concentrating on the sectors they specialise and are the most prolific in when it comes to corporate events – education; technology; manufacturing; health; and culture and heritage.

He noted that medical science was an important sector in Penang and local stakeholders are of world-class standards. There are future plans in the works to establish a one-stop ASEAN medical and digital hub in mainland Penang.

Yeoh also mentioned that Penang would be looking at the creative industries and integrating art, culture and heritage with the use of multimedia as it is interlinked with tourism. He further shared that in Penang’s concerted efforts to accelerate the return of tourism, the state has been marketing lesser-known locales in Balik Pulau, Telok Bahang and Seberang Perai. Penang is also looking at diversifying its tourism products, offering new experiences and creating new business opportunities.

As for leisure travel, a Vaccinated Travel Lane (VTL) between Penang and Singapore would start on 16 March. Yeoh said however they would not look at further VTLs with other countries as the trend worldwide is to fully open up international borders for all travellers.

“Currently we have flights coming in directly from Singapore and Taiwan. We will be initiating discussions with other airlines to fly in now that the borders will open up next month. As for cruises we’re hoping they restart too and we’ll be talking to the operators,” he said.

Despite several hotel closures over the past two years, Yeoh is confident that visitors coming into Penang will still get their pick of the litter as there are many new hotels which have recently opened, such as the Ascott Gurney, and others slated to launch soon that will more than make up for the past closures.

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