Cruise holidays are no longer being sold on ships, cabins or destinations alone. Increasingly, travellers are choosing cruises for what they can do, experience and feel onboard and ashore.
From K-pop concerts and celebrity fitness sessions to community-led sailings and ice-skating under the stars, cruise operators are looking beyond the traditional cruise proposition to give travellers more reasons to sail.
At Cruise World Asia 2026, executives pointed to a more sophisticated cruise consumer who is not just buying a cabin and itinerary, but curating a holiday around their interests, lifestyle and passions.
Community is the new retention strategy
“What we have seen in the past five years, guests have shifted from being transactional travellers to being experiential curators,” said Nungky Ng, head of cruise at Citystate Cruises.
According to Ng, themed cruises are proving particularly effective at turning shared interests into customer loyalty. The company has organised festive, dance and gourmet-themed cruises, amongst other themes, and garnered 80% to 90% repeat guests.
“Achieving this is a powerful mix of creating a sense of belonging and giving exclusive access to our guests. When the group has a shared passion for food, dance, music, etc., it bonds people together and gives them a sense of connection. This in turn deepens the emotional connection that we have with our guests and builds brand loyalty,” Ng said.
Guests have shifted from being transactional travellers to being experiential curators.– Nungky Ng, head of cruise, Citystate Cruises
Turning travel into a lifestyle product
That same thinking is influencing how travel agents and cruise operators package experiences.
This year, EU Holidays launched its first chartered river cruise to Europe especially for its travel community in Singapore, marking a novel experience for a market largely accustomed to ocean liners.
Ong Hanjie, director of EU Holidays, said, “As Singaporeans are very familiar with the big ships, we asked ourselves, how can we bring our community to travel to another country on a cruise?
“Joining a river cruise on a charter versus a regular river cruise is very different. We curated the events onboard and changed the night entertainment, conducted food tastings to curate the menu for the Singaporean palate and brought in various surprises on board for our guests.”
Curating experiences for every generation and lifestyle
Ong also sees an opportunity in treating travel as an extension of one’s lifestyle.
“Going for holidays is a lifestyle. How do we curate lifestyle into a travel package in an interesting way? What kind of value can we bring to the customer?” he said.
This prompts cruise operators to consider what people already love – be it entertainment, food, fitness, fandom, family activities or sports – and let the cruise be the vessel for how they experience it.
StarDream Cruises has introduced sports and wellness events including FIFA World Cup screenings, pickleball tournaments, HYROX-inspired workouts and fitness-at-sea programmes in partnership with Under Armour.
Entertainment offerings have included K-pop concerts featuring girl group Kiiras, while celebrity-led sailings have featured personalities such as Malaysian chef Chef Wan and Amotti from Netflix's Physical: 100.
Families have been targeted through themed experiences such as Smurfs Dream at Sea and Lego Build-cation, while seasonal itineraries include Sakura cruises, Oktoberfest celebrations and Halloween-themed sailings.
"Our goal is to create entertainment that inspires the five senses, with interesting and Instagram-worthy concepts tailored for the Southeast Asian market," said Terence Lim, vice president of sales at StarDream Cruises.
"It also makes it easier for travel advisers to sell our cruises by giving travellers more reasons to sail with us."
The experience extends ashore
The push for curation does not stop when the ship docks. Shore excursions are becoming another battleground for differentiation as travellers look beyond standard sightseeing.
Many cruise travellers arriving in Singapore are not first-time visitors to the city, observed Xiao Tianyu, assistant general manager at Six Stars Tours & Services. “They are looking for more than just the generic experiences and attractions. The majority are repeat visitors looking for unique experiences, like educational visits and even visits to corporations and investment opportunities.”
Similarly, Ryan Low, director of The Traveller DMC, believes exclusivity is key. “It is about giving guests access to experiences that you can’t find online,” he said.
That could mean exploring a destination with a MasterChef judge or local guides who have grown up in the communities they showcase.
Going for holidays is a lifestyle. How do we curate lifestyle into a travel package in an interesting way? What kind of value can we bring to the customer?– Ong Hanjie, director, EU Holidays Localisation matters
Localisation matters
As Asian cruise markets grow, another form of curation is taking shape: making global cruise products feel local.
Loh Lik Peng, CEO of Unlisted Collection and chairman of Singapore Cruise Centre, pointed to the enormous potential of India, China and Indonesia, where cruise penetration remains low amidst a rapidly expanding travelling population.
He expects more cruise lines to tailor products specifically for these markets.
“In the next 15 to 20 years, you’re going to see many more travellers from those markets. You can already see the trends – you have the Adora and Cordelia cruise lines catering purely to Chinese and Indian markets and they’re doing very well,” he said.
While travellers may want to explore the world, they do not necessarily want to leave all the comforts of home behind.
“When they cruise on international cruise ships, they would want the same comforts of home that they’re getting from their domestic cruise lines. This is the trend that you will see, more of these cruise lines catering to these large, growing markets,” Loh said.
“For the Indian market, 70% are vegetarian. For the Chinese, if you don’t have congee for breakfast, you’re going to get a flood of complaints. They’re not going to come back for a second cruise.”
Jill Goh, general manager of Mandarin Oriental, Singapore, summed up the balancing act in an ideal cruise holiday: “There should be a good mix of local comfort and global discovery.”