CruiseSustaining growth demands industry collaboration, infrastructure investment, and government support, say cruise port chiefs.

CruiseWorld Asia 2023: Asia’s ports sail back on strong cruise rebound

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At CruiseWorld Asia 2023, SATS-Creuers Cruise Services’ Lionel Wong, Worldwide Cruise Terminals' Jeff Bent, and Pelindo’s Prasetyo spoke with Travel Weekly Asia’s Xinyi Liang-Pholsena during the cruise port panel discussion.
At CruiseWorld Asia 2023, SATS-Creuers Cruise Services’ Lionel Wong, Worldwide Cruise Terminals' Jeff Bent, and Pelindo’s Prasetyo spoke with Travel Weekly Asia’s Xinyi Liang-Pholsena during the cruise port panel discussion.

Asia's waters are abuzz with excitement, and at CruiseWorld Asia 2023, cruise port leaders predict the rebound momentum will extend into growth 2024.

Speaking at Travel Weekly Asia’s annual cruise conference, Lionel Wong, CEO of SATS-Creuers Cruise Services – operator of the Marina Bay Cruise Centre Singapore – shared Singapore's remarkable post-pandemic recovery from 2019, when the terminal received 320 ports of call and nearly 1.8 million in passenger footfall.

“This year we are at 303 ports of calls, but passenger load is probably going to exceed 1.8 million. Cruise line partners not only continue to sail with us but bring larger ships and that’s where the larger numbers come from.”

Hong Kong’s Jeff Bent, managing director at Worldwide Cruise Terminals, which manages the Kai Tai Cruise Terminal, reported similar “fantastic” numbers, despite restarting sailing a little later than Singapore.

In 2024, the number of ships calling into Hong Kong is expected to increase by 50%. This includes international vessels such as Resorts World Cruises' Resorts World One, which was the first ship to homeport in the city since January 2022; Royal Caribbean’s Spectrum of the Seas homeporting in Hong Kong from next year, and Norwegian Cruise Line, which has included a stop in Hong Kong for the first time in four years for its 2024/25 season in Southeast Asia.

Connectivity drives cruising demand

What has surprised Bent, is how China’s high-speed rail has opened up the central provinces for Resorts World Cruises' Hong Kong sailings, enabling more seamless inter-modal connectivity. Infrastructure is pivotal, he added.

“Pre-pandemic, the model was that people would take the train for up to four hours; and if it’s longer than that, they fly. But now, people are very willing to take cruises from very far away such as Chengdu, Chongqing, Guizhou…on the high-speed [Guangzhou–Shenzhen–Hong Kong Express Rail Link]”.

Bent also noted the uncertainty of flight delays, as opposed to the stability and convenience of the rail which has really “shifted the source market for people sailing in Hong Kong”.

Prasetyo, director of strategy, PT Pelabuhan Indonesia (Pelindo), indicated the same infrastructural strengthening plans for Indonesia.

Plans are underway to appoint Bali's Benoa Port as a tourism hub. By 2028, improved basic infrastructure will allow an increased port capacity to receive five cruises or approximately 15,000 passengers simultaneously.

More “supporting hubs” will also be built, in eastern Benoa, Ambon (east) and Tanjung Pinang (west). “The target is to serve beyond quantum class, to expedition class and super yachts,” said Prasetyo.

Which comes first: infrastructure or ship calls?

Bent added that building more side berths in Southeast Asia will also be beneficial, upping the appeal for cruise lines and travellers from the same homeport to try new places.

Ultimately, building back stronger will be about “integration between infrastructure, community and destination, and good government support,” said Prasetyo.

While infrastructure is needed for a cruise ship to be able to make regular calls at a port, Wong also urged industry players to think out of the box and work around challenges.

“There's a legendary story in the market. Michael Goh (of Resorts World Cruises) tried to bring a Dream class ship to Christmas Island. There's nothing there so they pretty much had to sail in all the coaches to deal with 3,000 passengers getting off the ship and roaming Christmas Island. There was very little infrastructure to support that, but they were prepared to do this.

“So where there's a will, there's a way. If there’s a demand for an interesting place with less than optimal infrastructure, they'll make it happen,” he remarked. “Ingenuity will always trump the lack of infrastructure.”

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