Travel Agents News

For WonderGoLander founders Lim Hui-Juan and Javiny Lim, being bespoke travel planners means being on call 24-7 even while skiing the slopes of Zermatt, Switzerland.

Two women, one mission: Elevating the travel agent professionWonderGoLander founders Lim Hui-Juan and Javiny Lim are living out their love as travel planners. Now they want others to...

“Speaking as a woman myself, I’m very aware of what I do when I travel — who do I give my business to and whether women are being exploited,” says Mae Cheah, president, Asia, Trafalgar.

The power of women in travelMeet Trafalgar president for Asia, Mae Cheah, who's committed to empowering the next generation of women in travel from...

The OTA is launching Flickket,to provide operators with content management capabilities and online booking and payment options.

Klook unveils Flickket for travel operators to build digital capabilitiesPart of Klook’s rebrand consists of a new tech platform geared towards SME travel operators in Asia.

Singapore’s Minister of State for MTI and MCCY, Alvin Tan, and local celebrity Michelle Chong celebrated Traveloka’s 10th year anniversary.

Super-app emerging as new distribution channel for travel agentsTraveloka believes its decade-long success hinges on its travel partners and aspires to continue supporting them in bigger...

Travellers will have new expectations and its pivotal for agents to align products and services to their ever-evolving needs.

Change is the only constant in the brave new frontier of travel“It is important that travel agents widen their lens”: A letter from NATAS president Steven Ler.

According to Booking.com, the Amsterdam and Manchester call centres will remain in operation to deal with more complex cases involving insurance and payments.

Booking.com slashes 3,000 jobs worldwide in outsourcing move12 of its 14 customer service departments across Europe, Asia Pacific, and the Americas will be affected.

Quotient Travel rebrands as WonderGoLander

Quotient Travel rebrands as WonderGoLanderLocal pioneer agency refreshes branding to meet future luxury travel demands.

“The travel world is not the same as it used to be. You cannot rely on how you ‘used’ to book travel,” said JoAnne Weeks of Acendas Travel.

Here’s the proof: travellers need to engage advisorsThese travel experiences from 2021 show things go wrong when advisors are not in the picture.

“Experiences will reign in 2022 and there will be plenty of opportunities to upsell these to their clients,” shares Carilis Felipe, director of field sales, AIC Hotel Group.

Industry leaders kick off 2022 with top tips for travel advisorsTravel titans from TTC, HAL and more share the many lessons derived from these recent years that can turn adversity into...

One crucial step to travel planning right now is staying up to date with the ever-changing travel restrictions and protocols.

Opinion: Selling travel amid the Omicron waveBuckle in tighter, says Codie Liermann, because more than ever, clients are looking to agents for safe ways to vacation.