Etihad Airways is partnering with Panasonic to jointly develop and trial passenger wellness solutions using artificial intelligence.
As part of the partnership, Etihad will be the first airline to trial Panasonic’s Jet Lag Adviser, which was developed in collaboration with Detalytics. The solution will be integrated into the airline’s passenger app.
The Jet Lag Adviser takes a range of passenger inputs including chronotype, circadian rhythms, height, weight, the nature of travel, and travel information such as flight times, routes and zones and uses its artificial intelligence engine to produce personalised jet lag plans for passengers with tailored advisories to help them reduce jet lag.
Passengers will receive a combination of generic route-based and personalised ‘jet lag impact scores’ which gives them a summary of how severe jet lag may be on that route in general and their own travel specifically.
The personalised jet lag plan incorporates the pre-flight, flight and post-flight phases, and provides a schedule of different recommendations and tips for specific times in each phase on what to do to reduce jet lag, such as sleeping, exposure to light, exercise, hydration, and the type of food to consume.
Throughout each phase of the travel experience, the Jet Lag Adviser will send reminders with recommended actions to passengers via the app, help passengers feel more energetic and ready for their activities at their destination.