PERTH – Perth Airport, which serves nearly 15 million passengers annually, has signed an extensive upgrade of its passenger handling systems to be managed by travel technology solutions company, Amadeus and ICM Airport Technics.
Currently running on Amadeus’ cloud-based passenger handling platform, Perth Airport is next moving towards greater automation, including ICM’s hybrid auto bag drop units and self-check-in kiosks – so passengers can skip the conventional method of staff managing check-ins, resulting in shorter queues.
Amadeus passenger verification is another new feature, giving validation of a passenger’s permissions to go airside using their boarding pass.
With these upgrades, Perth Airport will be able to rapidly scale services up or down to match surges or troughs in demand. And as part of readying themselves for the future, travellers can also look forward to becoming some of the first in the world to use their biometric identifiers at key touchpoints – including check-in and boarding – as part of a planned trial.