AviationContactless procedures rolled out at every step of the journey

Now everyone can fly AirAsia without so much as a touch

AirAsia says its contactless procedures are essential for safe travel.
AirAsia says its contactless procedures are essential for safe travel. Photo Credit: UnitoneVector/iStock/GettyImagesPlus

KUALA LUMPUR - AirAsia Group has introduced enhanced contactless procedures at the airport which chief executive Riad Asmat says are essential for safe travel.

The contactless procedures include payments at the airport, kiosks, and passenger reconciliation system (PRS).

The PRS entails no boarding pass exchange between guests and aviation security as guests only need to scan them instead.

"These enhancements ensure a smooth and safe travel experience. As we return to the skies, we have stepped up all precautionary measures to ensure our guests have a safe journey with us,"  the CEO told the New Straits Times.

AirAsia's contactless payments include Wave payments for AliPay and WeChat Pay at klia2 at  Kuala Lumpur International Airport (klia2).

It will also be extended to other airports gradually and payment options for BigPay and Touch N Go will be available soon.

Contactless kiosks are also available at all operating airports across Malaysia, Thailand, Philippines, Indonesia and Japan, where guests making their essential travel can print their digitised boarding pass and baggage tag after checking-in online on airasia.com or through the mobile app.

AirAsia said there was a plan to progressively add other features such as travel visa scanning capabilities in the near future.

The Malaysian government had recently allowed all public transport services, including flights and express buses, as well as e-hailing services and private vehicles, to operate at full capacity while abiding by the standard operating procedures (SOPs) under the Recovery Movement Control Order (RMCO).

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