Esther Lew: Travel Weekly Asia

Esther Lew

Article by Esther Lew

The most valuable lesson from the pandemic is not giving up even when the going gets tough, says Michelle Taylan, who is also president of the Philippine Travel Agents Association.

Power to the people: Michelle Taylan, President, Klik 'N Fly ToursThrough her side business in personalised caricatures, Michelle Taylan found new ways and inspiration to keep her travel agency...

From party paradise Nha Trang to coastal city Ho Tram, these beach hotspots are fast gaining popularity among travellers.

Where are Vietnam's up-and-coming beach destinations?Look out, Phuket and Bali. Vietnam’s making a splash in the beach vacation scene.

EU Holidays had to diversify its business streams during the pandemic, but it also fostered an even strong spirit of innovation across the company, says Ong Hanjie.

Agent of innovation: Ong Hanjie, Director, EU HolidaysThe pandemic was a tough time, but it also opened up new business lanes for EU Holidays — from bike tours to yacht charters to...

Instant messaging can help agents better serve the needs of today’s travellers, who crave immediate responses and confirmation.

Tech adoption need not be complex – just look at WhatsAppTravel businesses can utilise WhatsApp Cloud API to instantly serve customers and increase conversion rates.

Customers of the Ghost Bus Hawaii watch a short movie that introduces the narrative before boarding.

Do you dare to board this Ghost Bus in Hawaii?Surf, sun, sand and... screams? Japanese-style horror awaits travellers on this bus turned haunted ride in Hawaii.

A new themed family-family attraction is opening in Melco’s Studio City complex.

It's getting more fun at Macau's Studio CityThe new Super Fun Zone targets young families, featuring five themed zones with play facilities, F&B options and party rooms.

Improving the traveller experience and increasing revenue through payments are cited as the top reasons driving fintech investment, according to Amadeus.

Fintech in travel is on fire80% of travel businesses plan to match or go beyond 2019 investment in fintech and payment in 2022.

Over 80% of travellers from Philippines, Indonesia, and Vietnam prefer entrusting their domestic vacations to travel agencies.

Waves of SE Asia travellers flock to travel agentsThink travel agents are not needed for domestic travel? That's not quite the case, reveals Milieu Insight of the travel...

Pauline Suharno enjoying the calligraphic sights, including The Sail sculpture, in Dubai.

Agent of change: Pauline Suharno, Director, Elok TourMeet Indonesia’s biggest travel industry influencer and advocate, Pauline Suharno, who's also the head of ASTINDO and FATA.

With borders now reopening, Erwann Mahe believes that Southeast Asia will return to recovery and growth mode in the second half of 2022.

Rules of appreciation for this hotel chief? Value growth, grow valueAsia managing director Erwann Mahe talks about growth in crisis for Best Western Hotels & Resorts.

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