In February, Amadeus and Microsoft formed a global strategic
partnership that will harness cloud technology to innovate and explore
new products and solutions to support airlines, airports, hotels, rail
providers and travel sellers.
The two companies have offered insights into these innovative
projects in a newly published report, “Journey to Cloud Planet”. Among
the highlighted projects they co-developed is the Traveler Centric
Platform that allows travel providers to access and share customer
insights, enabling them to create better traveller experiences and
generate new revenues.
The comprehensive 56-page report looks at the benefits of cloud
capabilities for the travel industry, and the technology transformation
that sees more than 400 applications transitioning to Microsoft Azure,
the cloud computing service operated by Microsoft for application
It also details a “first for the travel industry with the development
of the Amadeus Data Mesh”, the next evolution of a data lake that joins
up travel data in an open, shareable, and transparent manner to help
fuel data science and train advanced machine learning algorithms.
“This report clearly lays out our vision to transform travel
technology with Microsoft, and I am confident it will inspire and create
optimism in the industry as we continue down the path of recovery,”
said Christophe Bousquet, Amadeus CTO.
“The move to Microsoft Azure is the greatest technology
transformation in Amadeus’ 30-year history and it marks the dawn of a
new era. Travel data will be openly accessible, within a defined
governance framework. The pace of innovation will drastically increase.
Our customers can build the cross-industry traveller experiences we know
are essential to increasing the overall value of travel.”
Corey Sanders, corporate VP for Microsoft Cloud, added that the
collaboration with Amadeus could create solutions that would add more
value services support the needs of travellers. “Bringing data together
and driving an AI solution on top of it will help not only Amadeus, but
also its partners to leverage better data-driven outcomes.”
Download the full report (PDF) here.
Source: Web in Travel