Travelport, a global tech company which powers bookings for travel
agents across some 180 destinations, has further enhanced its new-gen
marketplace Travelport+ with new retailing tools touted to make it
easier for agents to support their clients.
It is currently the only GDS (global distribution system) to have all
three major European airline groups, including Lufthansa and Air
France-KLM, sign NDC content deals. More connections have been inked
with more than 16 airlines, including American Airlines, Emirates,
Qantas, and Singapore Airlines.
Hotel content distribution has also improved, across rates and room
availability, and details, following a partnership with Hilton.
As well, a new self-service rules engine, the Content Optimizer
compliments previous improvements to fare management tools so that
agencies can create and customise their own content rules for maximised
revenue per trip sold.
On the digital storefront, travel sellers who use the desktop
Smartpoint, will notice new features to simplify daily work, such as
customised itinerary quotes and help with complicated ticketing or
exchange tasks, for a simplified booking process.
“All Travelport+ customers enjoy a more modern, digital-first retail
experience when connecting through our platform. That includes our
desktop customers, who have said that the latest version of Smartpoint
has managed to transform mundane travel management tasks into superior
servicing opportunities," said Jen Catto, Chief Marketing Officer at
Travel sellers can also expect less back-end work including a
self-service Trip Manager portal for travellers, who can service their
own trip, and carry out add-on transactions on the go. This could mean
adding meals, bags, selecting seats and automatically checking into
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