Travel TechnologyFCM’s parent company ups its equity interest from 22.5% to 70% in its goal to enhance services for agents and other trade partners.

Flight Centre picks up majority stakes in TPConnects

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TPConnects is touted as the new generation travel booking and distribution platform that can streamline processes for airlines, travel agencies, online travel agencies and tour operators.
TPConnects is touted as the new generation travel booking and distribution platform that can streamline processes for airlines, travel agencies, online travel agencies and tour operators. Photo Credit: TPConnects

Flight Centre Travel Group is growing its equity interest in Dubai-based software as a service (SaaS) company TPConnects from 22.5% to 70%.

Back in February 2020 when Flight Centre first invested in TPConnects, its aim was to fuel the development of TPConnects’ technology platform. It is hoped that TPConnects’ platform can help shape the future of travel distribution by aggregating airline content from a wide variety of sources, including Global distribution systems (GDSs); direct feeds from low-cost carriers (LCCs); emerging supplier-direct channels; and other third-party new distribution capability (NDC) aggregators.

Additionally, the platform also provides an NDC Gateway to service customers in the aviation and travel agency sectors. Travel agents can access a range of solutions via TPConnects’ universal application programme interface (API), which can be integrated into any user interface.

"By strengthening our investment and deepening our alliance with TPConnects, we are able to leverage their expertise and NDC-enabled technology to enhance our ability to service our corporate customers and meet their travel program aims both in terms of options and value," Chris Galanty, global CEO of Flight Centre Corporate, explained.

According to Flight Centre, when the company’s corporate customers utilise TPConnects’ technology, they will be able to stay a step ahead of their competitors from the wide choice of global content available, ranging from best available airfare rates to exclusive private fares.

Beyond the TPConnects platform, Flight Centre has also adopted other technology investments in a bid to improve customer experience and cater to the demands of post-pandemic business travellers. Some of these acquisitions consists of WhereTo, a booking technology specialist; Sam, a mobile chatbot platform; and the Shep browser extension tool.

“By integrating innovative solutions such as TP Connects into our already powerful platform capabilities, we are better able to support our corporate clients and propel their businesses forward in this changed world,” Galanty said.

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