Singapore Tourism Board (STB) has released a statement announcing that TG Tours, a Singapore-based travel agency, has been suspended for two months.
According to STB, TG Tours failed to ensure that a tour it conducted in October 2014 was led by a licensed tour guide — a requirement under the Travel Agents Regulations. Enforcement action was subsequently taken against TG Tours after an investigation by STB and a warrant of arrest was issued against the unlicensed tour guide.
TG Tours will be required to fulfil its obligations to existing customers during the suspension but cannot accept new bookings.
For the most up-to-date list of licensed travel agents and licensed tourist guides in Singapore, STB urges all to visit the Travel Agents and Tourist Guides Licensing System (TRUST) website, https://trust.stb.gov.sg.