Forget about using cheeky statements, flashy décor, or hip tunes to make a deep impression. Momentus Hotels & Resorts, a new upscale hotel brand under Momentus Hospitality, is looking to stand itself apart from the market by focusing on creating genuine connections and meaningful experiences for its guests.
Established under the Chip Eng Seng Group, a Singapore-based construction and property conglomerate, Momentus Hospitality made its mark in the industry with the launch of its flagship property under the Momentus Hotels & Resorts brand, Momentus Hotel Alexandra, on 1 March 2023.
"With a tagline of 'Moments with us', Momentus Hotels & Resorts aims to make every moment count and make every guest feel welcomed, cared for, and valued throughout their stay," says Angeline Tan, vice president of CES Hospitality – the hospitality business arm of the Chip Eng Seng Group.
Nestled on Alexandra Road, in the heart of the heritage Queenstown enclave, this 442-key hotel appeals to both astute business and leisure guests with its unique blend of thoughtful design, warm hospitality, and exceptional service.
Relaxing by nature: Warm and personable vibes
The lobby at Momentus Hotel Alexandra is a spacious and inviting space with high ceilings, comforting brown tones, and a stunning feature wall.
In today's fast-paced world, travellers seek spaces that provide a sense of relaxation and comfort. Momentus Hotels & Resorts understands this need and ensures that its properties are designed with thoughtfulness and nature-inspired elements. The décor incorporates airy spaces, nature-inspired elements, and a colour scheme featuring neutral and earthy tones.
These design choices create a cosy and comfortable environment that immerses guests in a feeling of serenity and tranquility at Momentus Hotel Alexandra. From the moment guests step into the hotel’s high-ceiling lobby, they will be greeted by an elegant ambiance, comforting brown tones, and stunning feature wall that set the stage for a memorable hospitality experience.
To enhance guest comfort and convenience, attention is given to even the smallest of details. For example, well-lit room numbers allow guests to locate their rooms easily with just a glance, showcasing the hotel's commitment to thoughtful design and personal touch.
The Verandah Pool Bar & Grill at Momentus Hotel Alexandra is an inviting dining spot located on the seventh level, serving up a diverse menu of delicious dishes, refreshing beverages, and panoramic views of the surrounding landscape.
Furthermore, Momentus Hotel Alexandra takes outdoor experiences to the next level with two remarkable F&B outlets on the seventh floor: Verandah Rooftop Rotisserie and Verandah Pool Bar & Grill. These spaces provide guests with the opportunity to enjoy exquisite dining experiences while immersing themselves in breathtaking views of south-western Singapore. The inclusion of these outdoor outlets caters to the growing demand for outdoor experiences, especially in the post-pandemic era.
A force of good: Responsibility and sustainability
To promote sustainability and minimise its carbon footprint, Momentus Hotels & Resorts is committed to implementing sustainable practices and utilising technology to achieve energy conservation and efficiency. The design of Momentus Hotel Alexandra reflects this commitment, with features such as smart digital thermostats, anti-thermal coatings, and vinyl flooring that reduce energy consumption without compromising guest comfort.
The well-appointed rooms at Momentus Hotel Alexandra are beautifully designed, featuring ample natural light, cozy furnishings, and sustainable elements that ensure both comfort and environmental responsibility.
In addition to energy conservation measures, Momentus Hotels & Resorts takes steps to reduce single-use plastic waste. The installation of nano-filtered water dispensers in guestrooms and dining outlets aims to eliminate the need for nearly one million plastic bottles annually. The property also prioritises the use of biodegradable materials for bathroom amenities and implements waste tracking systems to minimise food wastage in its kitchen operations.
Rising to the occasion: United by purpose
Momentus Hotels & Resorts understands that it is the people who provide the human connection that makes all the difference in the guest experience. Therefore, the team places great emphasis on the training, well-being, and development of its staff members.
The staff members at Momentus Hotels & Resorts are united by a common purpose – to provide genuine and personalised service that goes above and beyond expectations.
Tan of CES Hospitality highlights the importance of treating staff with care, respect, and thoughtfulness, mirroring the expectations they are expected to extend to the guests. By fostering a positive and supportive work environment, Momentus Hotels & Resorts ensures that its hotel teams are motivated to go above and beyond to create unique and memorable experiences for the guests.
Every host at Momentus Hotels & Resorts is carefully selected, with a focus on hiring individuals who are passionate about hospitality and possess a genuine desire to create exceptional experiences. The brand values the unique personalities and abilities of its hosts, encouraging them to engage with guests in their own authentic ways. Whether it's connecting guests to local activities or going out of their way to fulfill a unique request, the hosts at Momentus Hotels & Resorts are always ready to provide exceptional support and service.
Inspiring moments, lasting impressions
Momentus Hotels & Resorts leaves no detail unattended, ensuring every touchpoint is thoughtfully curated, from the staff's attentive service to the meticulously designed spaces, guests experience unparalleled thoughtfulness and care throughout their stay.
As the flagship property, Momentus Hotel Alexandra sets the standard for future Momentus hotels to come. From the warm and personable vibes created by nature-inspired design to the united purpose of the dedicated staff, every aspect of the experience is designed to leave a lasting impression on guests.
With a focus on innovation and quality, Momentus Hospitality aims to establish itself as one of Asia's reputable hospitality players. The company has identified properties within the Asia-Pacific region to fuel its stage of development and further expand its presence in the market.
In a world filled with generic offerings, Momentus Hotels & Resorts stands out as a brand that values genuine connections, thoughtful design, and exceptional service. By prioritising the creation of memorable moments at every touchpoint, the brand redefines the hotel experience, leaving a lasting impression on guests and setting a new standard for the industry.
Experience the Momentus difference here.
This article is brought to you by Momentus Hotels & Resorts