Aviation, and its slow journey to address carbon emissions, and the
availability of trained manpower supply, are two of the key issues
facing the travel sector as it begins the long road back from the Covid
pandemic amid demands for a more sustainable industry.
These
issues were highlighted by a group of eminent travel industry
executives who spoke at The Economist’s webinar, ‘Rebuilding tourism in
Asia Pacific: The year of the conscious traveller’.
There was general agreement that the pandemic has given the industry
time to reset, to dive deeper into issues such as overtourism, to give
smaller destinations a chance to shine, and to respond to the demands of
the socially conscious, post-pandemic traveller.
“I
think what's important for us is to set certain standards, baseline
standards, with time frames, for reducing carbon emissions, for waste
management, reducing water use and food wastage,” said Keith Tan, chief
executive, Singapore Tourism Board (STB).
And this from Liz Ortiguera, CEO of Pacific Asia Travel Association
(PATA), “There is a responsibility on all sides to find ways to welcome
tourism back without overwhelming the system.”
Looking ahead, the panel of speakers was asked to suggest ways in
which sustainable tourism can help to build an equitable economic
recovery in Asia. Here are some of their thoughts.
The new types of travellers emerging from the pandemic
The multi-purpose traveller:
The lines between traditional corporate and leisure travel are
blurring as more people work remotely. Business and travel trips will be
indiscernible as people take their work on the road. The travel
industry needs to react to meet the diverse needs of the multi-purpose
traveller.
The holistic traveller:
Consumers will have a heightened interest in protecting the environment and will make choices based around green vacations.
“Building
tourism back better, requires the alleviation of overtourism in certain
destinations in Asia,” said John Lee, director-general, department of
tourism, innovation and sport with the Queensland government.
The digital traveller:
There has been a
heightened awareness of the benefits of technology in reducing the risks
of human interaction and travellers, including the older generation,
are becoming more comfortable with its use. On the hotels side,
technology has advanced the reduction in food waste and use of
electricity and water.
“In
Singapore, businesses are building their capabilities to use digital
tools to offer more sustainable experiences for guests,” said STB's Tan.
The long-stay traveller:
People want more local tourism, and they want to limit the negative
impacts of their footprint in that tourism space. One way to do that is
to visit places for a longer period of time, places that are less
centralised.
“This
is the big fundamental change that's happening in our industry. It is
incredibly dramatic and powerful shift,” said Theo Yedinsky, Airbnb’s
global policy director.
The 'clean’ traveller:
Travellers, especially young travellers, will demand ‘cleaner’
travel. On land, the wider travel industry is finding ways to reduce
carbon emissions, but the elephant in the room is the aviation industry.
“Aviation
is years away from widespread use of sustainable aviation fuel and
cleaner energy. That is a problem for all in travel tourism, even as we
move to more trains and other modes of transport,” said Randy Durband,
chief executive, Global Sustainable Tourism Council.