People On The MoveThe new organisational structure allows the five leaders to develop closer relations with the hotels in their region.

Pan Pacific rejig takes leadership closer to the ground

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Jeremy Aniere, Marcel Holman, Richard Tan, Margaret Paul and Anne Golden will report directly to CEO Choe Peng Sum.
Jeremy Aniere, Marcel Holman, Richard Tan, Margaret Paul and Anne Golden will report directly to CEO Choe Peng Sum. Photo Credit: Pan Pacific Hotels Group

Pan Pacific Hotels Group has reorganised its global operational leadership team in a new structure that aims to strengthen its regional management as the company expands its global footprint across Asia Pacific, Europe and North America.

The reorganisation puts each leader in a position that allows them to work closer with their hotels in each region, and to boost the group’s pre-opening planning, operating performance, service enhancement, as well as effective implementation at its properties around the world.

The newly appointed leaders will report directly to Choe Peng Sum, CEO of Pan Pacific Hotels Group. It is organised into five regional clusters, each headed by a seasoned vice president of operations.

Jeremy Aniere

Vice president of operations for Singapore; general manager, Pan Pacific Singapore

Pan Pacific rejig takes leadership closer to the ground

Jeremy Aniere assumes the role of VP of operations for Singapore, excluding Pan Pacific Orchard. In addition to his role as general manager at Pan Pacific Singapore, Aniere will also drive the operational processes, standards and performance of eight Singapore properties under the Pan Pacific Hotels Group.

Aniere boasts more than 25 years of international hospitality experience with groups such as Hyatt, Shangri-La and Accor. He joined Pan Pacific Hotels Group in December 2021 and helmed Pan Pacific Perth as its general manager until June 2022. Prior to joining the Group, Aniere was the VP of operations for Accor Greater China (South China), where he oversaw the operations of 30 properties under brands such as Raffles, Fairmont, Sofitel, Pullman and Novotel.

Marcel Holman

Vice president of operations for China, Indonesia and Japan; pre-opening general manager, Pan Pacific Orchard

Pan Pacific rejig takes leadership closer to the ground

Marcel Holman joins Pan Pacific Hotels Group as VP of operations for China, Indonesia and Japan; as well as general manager for Pan Pacific Orchard, opening in the first half of 2023.

He will oversee the operational performance of 13 properties across Indonesia, China and Japan, including those in development. In Singapore, he will helm the opening of the flagship Pan Pacific Orchard.

Before his appointment with Pan Pacific Hotels Group, Holman was the regional VP of operations – Greater China and managing director of The Langham Hong Kong. Holman brings more than 35 years of experience to the group, with his portfolio comprising IHG, Shangri-La Group, and Sukhothai Hotels and Resorts, where he was responsible for the opening of Sukhothai Shanghai as its general manager.

Richard Tan

Vice president of operations for Dhaka, Indo-China, Malaysia and Nairobi

Pan Pacific rejig takes leadership closer to the ground

Richard Tan, who is currently presiding over Pan Pacific Hotels Group’s properties in Malaysia and Indo-China (Vietnam, Myanmar, Thailand, and Cambodia), is additionally taking on the task of driving the operational performance of the group’s properties in Dhaka and Nairobi. In total, he will oversee 17 hotels, resorts and serviced suites.

Tan has more than 25 years of experience managing serviced suites and hotels in Asia. He started his journey in hospitality with The Ascott Group in 2004 where he rose up the ranks to country general manager for Vietnam, before joining Pan Pacific Hotels Group in September 2011 as VP for serviced suites. Prior to his hospitality career, Richard had diverse experience in leading companies in the finance, oil and gas industries.

Margaret Paul

Vice president of pre-opening and operations for Oceania

Pan Pacific rejig takes leadership closer to the ground

From 1 October 2022 onward, Margaret Paul will spearhead Pan Pacific Hotels Group’s global launches as the VP of pre-opening — overseeing a growing pipeline of hotels, resorts and serviced suites. In her role as VP of operations for Oceania, she will also oversee six properties currently operating in Australia.

Prior to this, Paul served as general manager of Pan Pacific Singapore. Her hospitality career started off at Jumeirah Hotels and Resorts, where she held various leadership positions at Jumeirah Carlton Tower in London, the Burj Al Arab and Madinat Jumeirah. At one point, Paul was also the managing director of Emerald Palace Kempinski, Dubai & Kempinski Hotel Residences Palm, Jumeirah.

Anne Golden

Vice president of operations for UK & North America; general manager, Pan Pacific London

Pan Pacific rejig takes leadership closer to the ground

Anne takes on the role of VP of operations for UK & North America, overseeing the operational performance of six properties in these regions. She also leads as general manager of Pan Pacific London.

With more than 25 years of experience in hospitality, Anne began her career with The Cumberland Hotel in London, eventually progressing to Le Meridien Piccadilly and Thistle & Guoman Hotels. Prior to joining Pan Pacific Hotels Group in July 2019, Anne was the regional VP of operations and development at SBE Hospitality Group, London.

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