Pan Pacific Hotels Group has reorganised its global operational
leadership team in a new structure that aims to strengthen its regional
management as the company expands its global footprint across Asia
Pacific, Europe and North America.
The reorganisation puts each leader in a position that allows them to
work closer with their hotels in each region, and to boost the group’s
pre-opening planning, operating performance, service enhancement, as
well as effective implementation at its properties around the world.
The newly appointed leaders will report directly to Choe Peng Sum,
CEO of Pan Pacific Hotels Group. It is organised into five regional
clusters, each headed by a seasoned vice president of operations.
Vice president of operations for Singapore; general manager, Pan Pacific Singapore
Jeremy Aniere assumes the role of VP of operations for Singapore,
excluding Pan Pacific Orchard. In addition to his role as general
manager at Pan Pacific Singapore, Aniere will also drive the operational
processes, standards and performance of eight Singapore properties
under the Pan Pacific Hotels Group.
Aniere boasts more than 25 years of international hospitality
experience with groups such as Hyatt, Shangri-La and Accor. He joined
Pan Pacific Hotels Group in December 2021 and helmed Pan Pacific Perth
as its general manager until June 2022. Prior to joining the Group,
Aniere was the VP of operations for Accor Greater China (South China),
where he oversaw the operations of 30 properties under brands such as
Raffles, Fairmont, Sofitel, Pullman and Novotel.
Vice president of operations for China, Indonesia and Japan; pre-opening general manager, Pan Pacific Orchard
Marcel Holman joins Pan Pacific Hotels Group as VP of operations for
China, Indonesia and Japan; as well as general manager for Pan Pacific
Orchard, opening in the first half of 2023.
He will oversee the operational performance of 13 properties across
Indonesia, China and Japan, including those in development. In
Singapore, he will helm the opening of the flagship Pan Pacific Orchard.
Before his appointment with Pan Pacific Hotels Group, Holman was the
regional VP of operations – Greater China and managing director of The
Langham Hong Kong. Holman brings more than 35 years of experience to the
group, with his portfolio comprising IHG, Shangri-La Group, and
Sukhothai Hotels and Resorts, where he was responsible for the opening
of Sukhothai Shanghai as its general manager.
Vice president of operations for Dhaka, Indo-China, Malaysia and Nairobi
Richard Tan, who is currently presiding over Pan Pacific Hotels
Group’s properties in Malaysia and Indo-China (Vietnam, Myanmar,
Thailand, and Cambodia), is additionally taking on the task of driving
the operational performance of the group’s properties in Dhaka and
Nairobi. In total, he will oversee 17 hotels, resorts and serviced
Tan has more than 25 years of experience managing serviced suites and
hotels in Asia. He started his journey in hospitality with The Ascott
Group in 2004 where he rose up the ranks to country general manager for
Vietnam, before joining Pan Pacific Hotels Group in September 2011 as VP
for serviced suites. Prior to his hospitality career, Richard had
diverse experience in leading companies in the finance, oil and gas
Vice president of pre-opening and operations for Oceania
From 1 October 2022 onward, Margaret Paul will spearhead Pan Pacific
Hotels Group’s global launches as the VP of pre-opening — overseeing a
growing pipeline of hotels, resorts and serviced suites. In her role as
VP of operations for Oceania, she will also oversee six properties
currently operating in Australia.
Prior to this, Paul served as general manager of Pan Pacific
Singapore. Her hospitality career started off at Jumeirah Hotels and
Resorts, where she held various leadership positions at Jumeirah Carlton
Tower in London, the Burj Al Arab and Madinat Jumeirah. At one point,
Paul was also the managing director of Emerald Palace Kempinski, Dubai
& Kempinski Hotel Residences Palm, Jumeirah.
Vice president of operations for UK & North America; general manager, Pan Pacific London
Anne takes on the role of VP of operations for UK & North
America, overseeing the operational performance of six properties in
these regions. She also leads as general manager of Pan Pacific London.
With more than 25 years of experience in hospitality, Anne began her
career with The Cumberland Hotel in London, eventually progressing to Le
Meridien Piccadilly and Thistle & Guoman Hotels. Prior to joining
Pan Pacific Hotels Group in July 2019, Anne was the regional VP of
operations and development at SBE Hospitality Group, London.