People On The MoveLuxury hotelier Franck Droin looks to lead the team in delivering exceptional guest experiences and operational excellence.

New GM brings a touch of Franck-ness to Mandarin Oriental, Macau

Franck Droin takes the reins as general manager of Mandarin Oriental, Macau.
Franck Droin takes the reins as general manager of Mandarin Oriental, Macau.

Mandarin Oriental Hotel Group has appointed Franck Droin as the new general manager of Mandarin Oriental, Macau.

Prior to his current appointment, Droin served as hotel manager at one of Mandarin Oriental Hotel Group's flagship properties in Thailand, where he oversaw all operations departments and played a key role in Mandarin Oriential, Bangkok's renovation during the pandemic.

A native French and German national, Droin began his career in the hospitality industry after completing his diploma from Les-Roches Hotel Management School, Switzerland in 2001. From there, he went on to gain extensive international experience through placements in the Middle East, Africa, Europe and Southeast Asia.

Droin is a fluent speaker of French, German and English, and also holds a Master of Business Administration in International Management from Reims Management School. He is passionate about sustainability and has spoken at sustainability forums in Southeast Asia and Europe.

“I am excited to be part of this dynamic and energetic team in Macau. I look forward to continually elevating the luxury hotel experiences and service standards in this vibrant city that never sleeps,” said Droin.

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