People On The MoveSeasoned hospitality leader Gilles Cretallaz takes on the mantle from Lim Boon Kwee.

New COO checks into Dusit International

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Cretallaz's first order of business is to enhance Dusit’s sustainability, drive expansion and introduce new guest experiences.
Cretallaz's first order of business is to enhance Dusit’s sustainability, drive expansion and introduce new guest experiences.

Gilles Cretallaz has been named the new COO of Dusit International, taking over the helm from Lim Boon Kwee, who retired in May after nine years of service with the company.

Bringing his 30 years of hospitality experience to Dusit International, Cretallaz has a track record for driving brand evolution, formulating and implementing strategies to increase market share, guide sustainable development, introduce award-winning F&B concepts, and boost guest and customer satisfaction.

In his new role at Dusit International, Cretallaz will take charge of financial and operational responsibilities of the hotel business unit, including all Dusit Hotels and Resorts, ASAI Hotels, Elite Havens, white label properties, and condominiums/residences under property management, at both corporate and property levels.

Cretallaz was most recently senior vice president operations – Southeast Asia of the Accor group, responsible for leading Accor’s Bangkok Office and overseeing the operations of 150 hotels across Thailand, Vietnam, Cambodia, Laos, and Myanmar.

Throughout his long-standing career spanning 30 years, he had spearheaded the pre-opening, rebranding, and operations for hotels under renowned Accor brands, such as Sofitel, Fairmont, and Raffles, across Turkey, China and Southeast Asia.

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