Mandarin promises more despite shrinking CTM budgets(1)

By
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16 October 2003

HONG KONG - At yesterday's 'Meetings by Mandarin Oriental' launch, Michael Hobson, Mandarin Oriental Hotel Group sales and marketing director said the new global meetings programme is about making more promises and ensuring those promises are delivered, even as corporate travel management companies continue to tighten their budgets.

"My fear is that in the long-term, aggressive corporate travel management will have an impact on guest services. The tighter the travel budgets and squeezing of every penny, and the system is in danger as hotels are forced to reduce manpower in that segment," Hobson said.

The 'Meetings by Mandarin Oriental' programme promises to come up with creative ideas and senior management will be involved in planning and preparation.

In other developments for the Group, The Mandarin Oriental, New York will open at Time Warner Centre in mid-November.

"This is the most important hotel to open since this one [the Mandarin Oriental, Hong Kong] opened back in 1963. It's in a great location near Central Park at Time Warner," Hobson said.

In 2005, the Mandarin Oriental Group will also manage the 118-room The Landmark Mandarin Oriental Hong Kong at the existing Landmark shopping mall in Central.

The Mandarin Oriental Group currently has 18 hotels in its portfolio and by 2006, will have a total of 23 properties when the New York, Washington D.C., Boston, Hong Kong and Tokyo Mandarin Oriental hotels open.

For more information on Meetings by Mandarin Oriental, click on to: www.mandarinoriental.com

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