PHUKET - The Phuket Hotels Association has joined hands with international certification body Hotel Resilient to roll out the Covid-Ready Certification scheme for its 70-plus member hotels.
The new initiative seeks to provide guidance, resources and tools to support the safe reopening of hotels and to help restore confidence in the island’s hotel industry as the destination reopens its borders post-pandemic.
Teaming up with Hotel Resilient, said to be the world's only scientific benchmarking and certification body for disaster risk management and climate change adaptation in the hospitality industry, marks the next major step in the association’s efforts in restoring traveller confidence in Phuket and helping hotels prepare to resume operations with enhanced hygiene practices.
Anthony Lark, president of the Phuket Hotels Association, said: “Member hotels can obtain this internationally recognised certification, which will showcase Phuket as a safe destination and provide reassurance that hotels are working together to ensure the protection of their guests, staff and the community. Health and safety has never been more important than now, as we prepare to reopen our doors."
Hotel Resilient will work alongside the Phuket Hotels Association, member hotels, and local authorities to develop supporting tools and support hotels obtain international certification.
The Hotel Resilient Covid-Ready Certification scheme is aligned with the internationally recognised Hotel Resilient global standards on disaster risk management. Besides hygiene and safety, it also addresses systemic and procedural changes to minimise risk and address various crisis management aspects, such as response planning, business continuity, and crisis communication with regard to Covid-19.
These new standards are supported by a user-friendly audit and task management software that allows hotels to prioritise areas where action is needed to improve their level of Covid-19 preparedness. In addition, interactive and engaging e-learning courses are available on the platform, which will help to bring hotel staff up-to-speed on the current Covid-19 pandemic threat and describing their roles in the Covid-Ready standards, such as preventing transmission or responding to an infection.