HotelsIHG enlists robot for room services

Dash-ing to serve you

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WHITESNAKE
Dash can even dock itself at its own charging station
WHITESNAKE

Steve Cousins, CEO of Savioke said: "With more than 300 guest rooms, this is the largest hotel to use our robot technology, and as Dash becomes a fixture at the hotel, we look to hearing some great stories from guests and staff alike."

InterContinental Hotels Group (IHG) has hired a delivery robot – Dash – at its Crowne Plaza San Jose-Silicon Valley hotel. 

Created by Savioke, specialty makers of robots for the hospitality industry, Dash is expected to cut down service time by providing quick and seamless delivery of snacks, toothbrushes and other amenities to hotel guests.

Approximately 3-feet tall and weighing less than 100 pounds, Dash is designed to travel at a human walking pace and can independently navigate between floors, even calling for the hotel elevator using a special Wi-Fi connection. 

Dash is Savioke's latest version of its autonomous delivery service featuring automatic docking, improved autonomy, and an all-new design enabling Savioke to scale in response to demand. When Dash arrives at the guest room, it phones the guest to announce its arrival, delivers the requested items, and makes its way back to the front desk where it can dock itself into its own charging station.

Steve Cousins, CEO of Savioke said: "With more than 300 guest rooms, this is the largest hotel to use our robot technology, and as Dash becomes a fixture at the hotel, we look to hearing some great stories from guests and staff alike."

Based on testing at the Milpitas hotel, the Crowne Plaza brand will determine whether or not to roll out the robot at other properties.


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