Travel management company, FCM, has partnered with hotel technology solution provider HotelHub to provide travellers and agents with a seamless, global hotel booking and distribution solution.
The HotelHub platform aggregates hotel content from multiple GDS and non GDS sources, and includes an intuitive tool that fully automates the hotel booking workflow, plus an API (application programming interface) surface integrating online booking tools.
This means planners can access hotel bookings — be it through GDS, OTAs or any direct hotel content — all in one platform.
Yon Abad, VP corporate suppliers and distribution at FCM parent company, Flight Centre Travel Group, said: “HotelHub’s independent, flexible and modern technology, and its scalability and highly customisable content, will be central to our hotel strategy. Their leading experience and proven track record to date, helped develop our vision and plans.”
HotelHub will be available to FCM Asia’s agents through their agent booking tools, as well as to clients via traveller self-booking tools including FCM’s online booking tools and apps.
Eric Meierhans, chief commercial officer for HotelHub, added that the brief was for "an omnichannel approach to their hotel booking needs for its corporate brands including FCM".
"This will allow our corporate customers to meet their objectives of cost control, compliance and duty of care for this category. The ability to drive our highly customised content to the agent desktop or direct to the client through API will greatly improve efficiency and elevate our customer service levels," explained Yon Abad.
Source: M&C Asia