AviationThe airport rolls out biometric touchpoints for faster and more convenient passenger journeys.

Frankfurt Airport goes high tech with touchless solutions

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Frankfurt airport implements NEC I:Delight biometric system to improve travel experience and streamline passenger journey from check-in to boarding.
Frankfurt airport implements NEC I:Delight biometric system to improve travel experience and streamline passenger journey from check-in to boarding.

Frankfurt Airport is set to introduce a biometric passenger processing solution to ease the travel experience for passengers.

Passengers travelling through the airport will soon be able to breeze through the various steps in their journey, from check-in to boarding, by simply scanning their faces at biometric touchpoints located throughout the airport.

The solution will be rolled out to all interested airlines at the airport and additional biometric touchpoints will be installed by spring 2023.

The project is a significant development in the field of digital travel, offering a common-use biometric platform at all Frankfurt terminals, open to all airlines operating at the airport. SITA Smart Path integrates with Star Alliance Biometrics and offers seamless identification of passengers without additional process steps across multiple participating airports and airlines.

Lufthansa passengers, specifically, will benefit from the integration of SITA Smart Path with Star Alliance Biometrics, using their biometric identities enrolled on the platform.

NEC I:Delight, a digital identity management platform, is fully integrated with SITA Smart Path and has been ranked the world's most accurate face recognition technology by the US National Institute of Standards and Technology. Passengers who opt to use the service will be quickly and accurately identified, even on the move.

Those who do not wish to use the biometric solution can check in at a traditional counter.

The airport aims to transform the travel experience for all passengers with a simple, intuitive solution that maximises operational efficiencies and provides greater autonomy and convenience.

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