AviationJune deadline looms for new baggage tracking system

Baggage gone missing? Not for much longer. We hope.

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Image courtesy of SITA
Image courtesy of SITA

According to the SITA Baggage Report 2017, the rate of mishandled bags was 5.73 bags per thousand passengers in 2016, down 12.25% from the previous year and the lowest ever recorded.

Baggage management by the world’s airlines improved in 2016 as the industry focuses on technology investments and prepares for a step-change in handling by June 2018. 

According to the SITA Baggage Report 2017, the rate of mishandled bags was 5.73 bags per thousand passengers in 2016, down 12.25% from the previous year and the lowest ever recorded.

Good news for the rising number of passengers, which last year hit an all-time high of 3.77 billion. 

SITA provides IT and communications to the air transport industry and is the only single-source vendor covering all areas of baggage management from data capture to management and sharing using the latest technology.

Since 2007, the rate of mishandled baggage has fallen 70% due to investment in technologies and process improvements by the world’s airlines and airports. Over the coming 18 months, this is expected to improve even further. 

IATA members, the majority of the world’s airlines, have adopted a resolution requiring every piece of checked baggage to be tracked along its journey by June 2018.

 The IATA Resolution 753 is coming into force in June 2018 and from then every bag must be tracked and recorded at four mandatory points - at check-in; aircraft loading; at transfer between carriers; and on arrival as the bag is delivered back to the passenger. 

In 2016, close to half (47%) of delayed bags were in the process of being transferred. “Introducing mandatory tracking at this point of the process will provide real-time data that can be used to avoid delays,” SITA said, adding that the global bill for recovering and reuniting passengers with their bags was in the order of US$2.1 billion in 2016.

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