AviationAirband gives parents of children who are travelling unaccompanied a peace of mind

Air New Zealand lauded at CAPA for wristband innovation

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Airband allows parents and guardians to track the steps of their children who are travelling on their own.
Airband allows parents and guardians to track the steps of their children who are travelling on their own.

Airband was first introduced in late 2015 as a way for parents and guardians to follow the steps of their children who are travelling unaccompanied.

Air New Zealand’s wristband technology has been awarded Innovation of the Year at the 2016 CAPA Asia Pacific Aviation Awards.

Airband was first introduced in late 2015 as a way for parents and guardians to follow the steps of their children who are travelling unaccompanied.

The wristband, which is worn by the child, is embedded with a chip that is scanned at key stages of the journey to trigger text notifications to up to five nominated contacts.

Air New Zealand’s Chief Digital Officer Avi Golan said the airline has big aspirations in the digital space and is looking closely at new technologies to enhance the customer experience.

“We carry tens of thousands of children travelling unaccompanied each year and this product innovation has allowed us to provide guardians with additional reassurance and visibility of their child’s journey, with the added benefit of allowing us to streamline the booking process for both customers and our staff,” said Golan.

Air New Zealand is currently investigating future uses for the Airband product and how it can support other customer journeys.

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