Air New Zealand is introducing new self-service bag drops featuring world-first biometric technology.
The technology is similar to that used by SmartGate passport control facilities. Customers at Auckland International Airport scan their passports and boarding passes to have their identities verified by a biometric camera before being invited to place their bags on the scale to be weighed and sent through to the airline’s baggage handling system.
The automated bag drops follows the introduction of Airband – a wristband for children travelling unaccompanied which is embedded with technology that triggers text messages to guardians letting them know where their young one is on their journey.