New York City's official destination marketing organisation has
changed its name to New York City Tourism + Conventions, dropping the
NYC & Company name it's held since 1999.
The new name is part of a brand overhaul that includes a new brand
strategy, logo and overall art direction that Fred Dixon, CEO of New
York City Tourism + Conventions, said "makes clear our purpose and
The rebrand includes a new website launching in May (nyctourism.com) and new social media handles, @nyctourism and @nyctourismnews, that will launch across Twitter, Instagram, Facebook and LinkedIn.
Nancy Mammana, chief marketing officer of New York City Tourism +
Conventions, said that the organisation has been working on the rebrand
for more than a year, with the desire to be "more clear about who we are
and lean into our role as a tourism bureau and reassert the importance
of what we do.
"I think coming out of pandemic we felt that very particularly," she
said. "This is an evergreen brand solution, but it's very right for this
moment in time because now, more than ever, our role as a tourism
bureau to support the economic prosperity of the city is just even more
Enlisting New Yorkers in 'what's good' campaign
The debut of the new name and logo was launched in conjunction with a
social campaign, #WHATSGOODNYC, harnessing what it calls the "opinion
power" of New Yorkers, who share their points of view on "what's good"
and what to experience across the city's five boroughs, and is meant to
tap into travellers' desire for authentic experiences. The campaign
offers insights, tips, recommended activities and excursions through
The logo was inspired by the graphic heritage of the city, Mammana
said, and artists and designers who were influenced by the city such as
Saul Bass and Florence Knoll. The irregular shapes and intersections of
the graphic elements reference the city's street grid and building
shapes, and every colour in the palette is associated with New York
City: Statue of Liberty green, taxi yellow, ferry orange, lox pink and
Mammana said that an extensive survey showed that the NYC & Company name was confusing to people.
"The overarching takeaway ... was really the lack of clarity. The
name doesn't necessarily convey who we are, what we do," she said. "We
always have to explain ourselves."
The new name, she said, "is not a mystery or very exotic, but we
wanted it that way. We wanted it to be extremely clear and begin to
really lean into who we are. And that will be what you'll see throughout
our consumer channels."
New York City mayor Eric Adams said in a statement that with more
than 56 million visitors to the five boroughs last year, "New York City
is not coming back, it is back.
"New York City Tourism + Conventions' new branding reflects our
city's energy and spirit and will make sure everyone knows that there's
never been a better time to visit the greatest city in the world," he
Source: Travel Weekly