CruiseReturn to Australia and New Zealand will be delayed

Explorer Dream takes time out

By
|
Explorer Dream cancels cruises due to ‘unprecedented circumstances’.
Explorer Dream cancels cruises due to ‘unprecedented circumstances’.

HONG KONG - Dream Cruises has cancelled all cruise itineraries for Explorer Dream that were scheduled to depart between October  8, 2020 and February 21, 2021, citing “unprecedented circumstances” linked to the Covid-19 crisis.

As a gesture of goodwill, Dream Cruises will offer an onboard credit of A$250 per cabin for any guests who choose to take a future cruise credit. This onboard credit will be converted to the onboard currency according to the vessel’s designated homeport of the future cruise booking.

“As always, the health and safety of our guests and crew is our upmost priority,” the company said in a statement.

“We are deeply saddened by this decision however we must take these extraordinary precautionary measures in order to limit the spread of the virus.”

Affected guests originally booked on Explorer Dream’s cruises during this period may choose to cancel their cruise and receive a future cruise credit in the amount of paid cruise fare, port charges, gratuities and any pre-booked Dream Cruises shore excursions, to be used towards any future Dream Cruises voyage departing before December 31, 2021.

If the new cruise fare is lower than the original, the difference will be refunded. If the new cruise fare is higher than the original, guests will be required to top up the price difference. Any onboard credits which may have been applied to their original cruise booking will be cancelled.

The decision means Dream Cruises planned return to Australia and New Zealand for Explorer Dream between October 8, 2020 and March 13, 2021 has been cancelled.

As a gesture of goodwill, Dream Cruises will offer an onboard credit of A$250 per cabin for any guests who choose to take a future cruise credit. This onboard credit will be converted to the onboard currency according to the vessel’s designated homeport of the future cruise booking.

For example, Singapore Dollar (SGD) for Genting Dream that is homeported in Singapore.

Alternatively, guests can choose a full refund of paid cruise fare, port charges, gratuities and any pre-booked Dream Cruises shore excursions.

JDS Travel News JDS Viewpoints JDS Africa/MI